Background

Privacy Policy.

Your privacy is critically important to us.

1. Information We Collect

To provide our services, we collect specific information depending on your role (Buyer, Developer, Bond Originator, Conveyancer). This includes:

  • Identity: Name, Email address, and Phone number.
  • Professional Details: Company Name and Registration Numbers (for professionals).
  • Device Information: Basic information about the device you use to access Rockery, for security purposes.
  • Usage: Which pages you visit and actions you take, to help us improve the platform.
  • Transaction Details: Information necessary to facilitate property transactions and financing applications.

2. How We Use Information

We use your data to:

  • Authenticate your identity and manage your secure session.
  • Provide role-specific dashboard access and features.
  • Facilitate property transactions (connecting Buyers, Developers, and Originators).
  • Maintain system security and detect unauthorized access attempts.
  • Comply with legal obligations (FICA, etc.).
  • Improve our services and user experience through analytics.
  • Communicate important updates, offers, or support messages.

3. POPIA Compliance

Rockery is committed to the Protection of Personal Information Act (POPIA). We act as both a Responsible Party and an Operator depending on the data context. We process your personal information lawfully, transparently, and for specific, explicitly defined, and legitimate purposes.

You have the right to request access to your personal data, request correction of inaccurate data, or request deletion of your data (subject to legal retention requirements). To exercise these rights, please contact our Information Officer via the contact details provided in the application. We will respond to your request within the timeframes prescribed by POPIA.